Shipping policy
Shipping
We ship from the US and deliver to select countries around the world. Every order is made to order, printed, and packed before it heads your way.
Where we ship
Right now, The Black Sesame ships to: the United States, Canada, Australia, New Zealand, Japan, South Korea, Hong Kong SAR, Singapore, Malaysia, and the United Arab Emirates.
Don't see your country? Email us — the list grows as we do.
Processing & delivery
Because each piece is printed fresh, orders take roughly [2–5] business days to make. After that, shipping times vary by destination:
- United States — typically [3–5] business days after fulfillment
- Canada, Australia & New Zealand — typically [6–12] business days
- Asia & UAE — typically [7–14] business days
Shipping is calculated at checkout, so you'll always see the cost before you pay. Nothing hidden, nothing sneaky.
Tracking
Once your order ships, we'll send a tracking number to the email you used at checkout. Keep an eye on your inbox — and maybe your spam folder, just in case.
Customs & duties
For orders outside the US, your country may charge import taxes or duties on arrival. These aren't set by us and aren't included in your total. Worth a quick check with your local customs office if you're unsure.
Questions?
We're a small operation with a big attitude. Email us at [your email] and a real person will get back to you.